Modify/Cancel Order

You have a 6-hour window from the moment you place your order to request any modifications or cancellations. Once this 6-hour period has passed, your order may already be in the process of being fulfilled, and therefore, changes may no longer be possible.

Requesting Changes

To modify or cancel your order within the allowed 6-hour timeframe, please contact our customer support team as soon as possible. You can reach us by emailing [email protected]. Please include your order number and clearly specify the details of the changes you wish to make. To ensure timely processing, please make sure your request falls within the 6-hour window.

Handling Shipped Orders

If your order has already been shipped, we are unable to make any modifications. In this situation, you will need to wait for the delivery of your order and then follow our established Returns & Refunds Policy for any necessary changes or returns. This policy ensures that you can still make adjustments even after your order has been dispatched.

Refunds for Canceled Orders

For any orders that are successfully canceled within the designated 6-hour timeframe, we will process a refund to your original payment method. Please allow up to 3 business days for the refund to appear in your account. Kindly note that processing times may vary depending on your bank.

Customer Support

Should you have any issues or questions regarding your order, please do not hesitate to contact our customer service team at [email protected]. We typically respond within 1-2 business days. Our aim is to provide you with the best possible support and ensure your complete satisfaction.